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‎07-08-2013 04:50 PM

HP Recommended
My hp will not turn on I have tried all the above suggestions and nothing my power cord light is on and the charge will come on for about 5 mins. When I press the power button the lights will flash one time then go out. Do you think this is a power situation or something worse? Thanks for your help.
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‎07-09-2013 09:45 AM - last edited on ‎02-23-2017 08:28 PM by HP Administrator

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Hello Tlc3636,

 

I see that you are having problems with your HP computer. I would like to help with this issue but I need some information.

 

Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.

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‎07-10-2013 09:48 AM

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Ko334ua#aba. P/N

Hp pavilion dv9700. Product

These are two numbers on back of laptop I have a serial number I didn't know if you needed that. The link shows looking at control panel but I can't power on computer Thanks for any help you can give me on this.
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‎07-10-2013 09:56 AM - last edited on ‎02-23-2017 08:30 PM by HP Administrator

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Thanks for the information,

 

Here is a link to some troubleshooting steps for start up problems.

 

Follow the steps in the link and let me know what happens.

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‎07-10-2013 11:46 AM

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Looks like it may be a power situation I am going to replace ac adapter and see if this gets better.
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‎07-10-2013 11:59 AM

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Let me know if that helps.

 

I will keep an eye out for an update.

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‎08-02-2013 01:05 PM

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yes yes and yes! then i left my laptop to charge all night, in the morning it seemed to be normal again but when i tried to turn it on, the USB led flashed and nothing happened.....it does this every time i hit the power button! please help

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‎08-02-2013 06:20 PM

HP Recommended
I just wanted to thank you. I just freaked out when my 1week old Hp Pavillion 2270 would not turn on.

The screen was kind of a slate blue and it didn't respond at all. Well I googled the problem and it seems others have had the same experience. I followed advice here and all is fine. Again, thank you
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‎09-02-2013 04:16 AM

HP Recommended
please when i start my laptop, it starts and go off repeatedly. i have removed my battery but still. please someone should help me
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‎09-02-2013 04:40 AM

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it keeps rebooting over and over. it does not give me a blue screen tho
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