My notebook's USB ports stopped working (25785 Views)
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Intern
PDADoc
Posts: 71
Registered: ‎09-09-2009
Message 1 of 19 (25,785 Views)
Accepted Solution

My notebook's USB ports stopped working

Just like that, the USB ports on my DV4-1435DX just upped and stopped.  I got messages that said that USB devices not recognized.  I tried uninistalling and reinstalling the drivers for the devices, thinking that somehow they were corrupted, but no go.  When I plug the USB devices (Logitech unifying receiver for my wireless keyboard and mouse and a Bluetooth adapter) into the docking station they work fine.

 

And wouldn't you just know that my warranty ran out in July of 2010!

 

Anyone else have this problem?  Is it going to cost me a lot to get this fixed?  I don't want to spend money for a repair that will end up costing as much as the notebook cost in the first place.

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PhD Student
Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 19 (25,733 Views)

Re: My notebook's USB ports stopped working

do you have a USB keyboard or Bootable USB Drive that you could attempt to boot to or use in BIOS to see if it recognised?  This would determine if it was a software issue or a hardware issue.

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  • Intern
    PDADoc
    Posts: 71
    Registered: ‎09-09-2009
    Message 3 of 19 (25,728 Views)

    Re: My notebook's USB ports stopped working

    Problem solved.  After much researching, I found a five-year-old post that suggested I remove all the USB devices from the computer, turn it off and remove the battery and leave it for a bit.  Fifteen minutes later, I started it up, plugged my peripherals back in, and voila!  It was all working again!

     

    I'm glad it's back workng again, a laptop without USB ports was a major problem, and I envisioned expensive repairs that would have made it cheaper to just buy a new one.

     

    Whew!

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    The PDADoc!
    whh Honor Student
    Honor Student
    whh
    Posts: 2
    Registered: ‎02-28-2011
    Message 4 of 19 (25,360 Views)

    Re: My notebook's USB ports stopped working

    I have the same problem and tried this solution and they still do not work. What now? I have a Pavilion dv9320us running Windows 7.

    Honor Student
    pacamoma53
    Posts: 3
    Registered: ‎04-02-2011
    Message 5 of 19 (25,101 Views)

    Re: My notebook's USB ports stopped working

    my notebook was doing the same thing.  Mouse and bluetooth or anything plugged in 2 of my 3 ports would not be recognized.  I tried your solution of shutting down, took off all USB connections, pulled the battery for about 10 min.  plugged everything back in and turned on laptop.  Drivers were installed and EVERYTHING WORKED!!!

    Top Student
    Maumamau
    Posts: 9
    Registered: ‎04-19-2011
    Message 6 of 19 (24,944 Views)

    Re: My notebook's USB ports stopped working

    My notebook an Hp Pavillion dv7.  I  unplug printer and wireless mouse receiver, removed battery, put battery back about 25 minutes later and I still have the same problem:  2 of my 3 USB ports don't work, the one on left side does, the 2 on right side don't work.

    ANY HELP WILL BE VERY APPRECIATED.  THANKS.

    guv Student
    Student
    guv
    Posts: 1
    Registered: ‎04-25-2011
    Message 7 of 19 (24,883 Views)

    Re: My notebook's USB ports stopped working

    i took my laptop in to a repair shop recently and since then the USB ports arent working...

    suffice to say, i am in an ongoing dispute with that repair shop as the "new" fault is totally seperate from the reason i took the laptop in!

     

    i have taken the laptop apart and i have noticed that there may be a wire missing, hence why my USB's dont work/ recognise when i've plugged a device in... 

     

    is it just me or is there a wire missing connecting the USB's to the motherboard (image attached)

     

    if so, how do i fix it!!!

    Honor Student
    northtech01
    Posts: 2
    Registered: ‎12-25-2011
    Message 8 of 19 (22,901 Views)

    Re: My notebook's USB ports stopped working

    I have a new dv6-6108 with inoperative 2.0 ports 3.0 ports work fine

    Student
    Bretzell
    Posts: 1
    Registered: ‎03-08-2012
    Message 9 of 19 (21,287 Views)

    Re: My notebook's USB ports stopped working

    I think I have found a bullet proof solution to this and the x.09F power failure on sleep or hibernate and the locking up problems. I'M RETURNING THIS TWO MONTH OLD HP P.O.S. UNDER WARRANTY AND BUYING ANOTHER BRAND! 

    Top Student
    rbockman
    Posts: 8
    Registered: ‎08-07-2011
    Message 10 of 19 (20,682 Views)

    Re: My notebook's USB ports stopped working

    don't buy a Toshiba

    goodhearted sociopath
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