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‎05-23-2016 05:16 PM

HP Recommended
Product: HP G62
Operating System: Microsoft Windows 7 (32-bit)

I am unable to access the blue characters on the keyboard, despite trying  to hold control, shift and right shift at the same time.  Could somebody please tell me how to do this?  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2016 01:06 PM

HP Recommended

Hi @Nomie637,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the blue keys, function keys. I will be glad to help you.

 

Please look at page 32 of the Notebook PC User Guide. This will explain how to use the function key.

 

If still having issue please  read Some Function Keys or Keyboard Shortcuts Do Not Work Correctly with Windows 7.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎05-24-2016 01:06 PM

HP Recommended

Hi @Nomie637,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the blue keys, function keys. I will be glad to help you.

 

Please look at page 32 of the Notebook PC User Guide. This will explain how to use the function key.

 

If still having issue please  read Some Function Keys or Keyboard Shortcuts Do Not Work Correctly with Windows 7.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
1 person found this reply helpful
Was this reply helpful? Yes No
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