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- HP Community
- Notebooks
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- LCD liquid Leakage!!! on the new HP Spectre 13 Ultrabook- 1s...

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04-22-2014 10:13 AM
Have anybody experience of "LCD liquid leakage" from the bottom of the monitor ribbon!!! I bought a HP Spectre 13 Ultrabook and on the 1st week use some liquid comming out of the screen.!!!
the problem is that according to HP Support they did not accept that it is a factory defect and they didn't cover it under thier warranty service!!!!!!
04-23-2014 12:11 PM
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
TwoPointOh
I work on behalf of HP
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10-16-2014 01:09 PM
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
01-28-2015 07:37 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
09-22-2015 12:17 PM
09-22-2015 12:27 PM
HI @Marcie2,
Thank you for your comments.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
11-26-2015 11:27 AM
I have two HP Spectre 13t-3000. Both are leaking a gummy fluid from the bottom of the screen. The residue deposits on the back of the chrome deck immediately under the screen. This has been ongoing for months and appears to be increasing. The units were ordered directly from the HP Store with on site extended warranty service. From my investigation my situation appears to be more than just an isolated event. I would appreciate a private email for advice on repair or replacement. Thank you.
John A. White, M.D.