WPA passphrase question (14079 Views)
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Honor Student
amy91
Posts: 2
Registered: ‎08-29-2010
Message 1 of 52 (14,079 Views)
Accepted Solution

WPA passphrase question

I apologize if anyone asked this question yet but didn't see any posts about WPA passphrases..

 

The printer recognizes my wireless network however, when I try to set it up with the computer or run a wireless test, a message comes up.  The message says:

*Your wireless router requires a WPA security passphrase.  The passphrase configured on your HP printer does not match exactly.  Run the wireless network setup to re-enter your wirless nextwork WPA security passphrase.*

 

I know the passphrase I entered is the correct passphrase but I am not sure why it says it is not matching..am I missing something or doing anything wrong?

 

Thanks!:smileyhappy:

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 2 of 52 (14,072 Views)

Re: WPA passphrase question

What printer?

 

WPA passphrases are case sensitive.

 

If you really did input correctly, including caps and lower case correctly, you could reset the printer settings, but I need to know what printer to tell you how.

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Honor Student
amy91
Posts: 2
Registered: ‎08-29-2010
Message 3 of 52 (14,067 Views)

Re: WPA passphrase question

sorry its the Photosmart C4780..if you can tell me how to reset the printer that will be great! thanks!

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 4 of 52 (14,065 Views)

Re: WPA passphrase question

OK, this resets the network settings: on the front of the printer, click Setup [Scan] > Network > Reset Network Defauts.

 

Also, tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc) and I can offer some other methods that may be easier than the USB setup of wireless you are trying.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
jeanjeannie
Posts: 1
Registered: ‎07-24-2011
Message 5 of 52 (12,578 Views)

Re: WPA passphrase question

My printer is HPPhotosmart B110 series and is asking for my Passphrase.  I have a key and an administaters password so have entered the latter but it hasnt worked can you help please

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 6 of 52 (12,567 Views)

Re: WPA passphrase question

It is asking for your wireless network password, not your computer password.
________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
Cescutti57
Posts: 1
Registered: ‎12-03-2011
Message 7 of 52 (10,415 Views)

Re: WPA passphrase question

I'm new at this wireless printer. Have bought an IPad. Having trouble with WPA pass phrase ,what to use so that IPad will communicate with printer.
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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 8 of 52 (10,409 Views)

Re: WPA passphrase question

What printer?  Do you have a wireless router?  What brand/model?

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
mikeintn
Posts: 1
Registered: ‎01-17-2012
Message 9 of 52 (9,187 Views)

Re: WPA passphrase question

where do i find the passphrase? for wireless setup to communicate with ipas 2 and the allinone printer

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 10 of 52 (9,186 Views)

Re: WPA passphrase question

The passphrase is otherwise known as your wireless password.  You may have it written down or if you tell me what brand router you have I can instruct you to get into the router settings to see what it is.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
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