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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: get printer out of mfg mode
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11-09-2014 05:38 AM
I have a Photosmart 5520 - Product No. CX042A which is in MFG Mode and I cannot get out of it.
When I switch off using the front panel On/Off button I get the "shutting down" screen, the button flashes a couple of times and the screen blanks out......then after a few seconds the front screen displays a white grid against a black background with a blue horizontal band about 3mm deep across the bottom of the screen. The screen stays like this untill I press the On/Off button whereupon it blanks and displays "MFG Mode" across the top then after a few seconds displays the normal operating screen with the usual icons for Photo, Apps, Copy etc.
If I unplug the machine and plug back in I'm back in MFG Mode cylce again.
In all other respects the printer performs OK - Can you please help.
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