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- Printing Errors or Lights & Stuck Print Jobs
- Re: DeskJet 3522 doesn't print black ink
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10-02-2013 07:20 PM
I have had a new DeskJet 3522 for just a couple months, When I tried to print a PDF yesterday, the black ink started printing very, very faintly, then faded completely away. I assumed I was out of black ink, so I purchased a new HP black cartridge. When changing the cartridge, the ink level showed some black ink left, but I changed the cartridge anyway. The new cartridge also doesn't print. There is still plenty ink in the color cartridges and it shows a full black cartridge. Are the cartridge level displays generally accurate? Did I get a defective new cartridge? What's the problem? Thanks.
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Accepted Solutions
10-03-2013 01:05 AM
Hi, as the printer is still within warranty I would definitely suggest you contact HP Phone Support as you may require a replacement printer. Can you please let me know how you get on?
Thanks, Ciara
Black not printing
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing/m-p/2926025
Contact no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
10-03-2013 01:05 AM
Hi, as the printer is still within warranty I would definitely suggest you contact HP Phone Support as you may require a replacement printer. Can you please let me know how you get on?
Thanks, Ciara
Black not printing
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing/m-p/2926025
Contact no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
04-25-2015 05:30 PM
Just wanted to say I was a person that my 3522 would not print my black ink. After doing all the suggestions I was really mad that I was going to have to buy a new printer because nothing worked and not under warrantee, but as a last resort, I unplugged the printer from power and laptop, waited 30 seconds and plugged back in and my black ink now works. Hopes this helps someone else.
06-11-2016 11:33 AM
I am so frustrated-- turning off and on not working.... black ink still will not print, I've went through a new HP printer cartridge package, did all the trouble shooting, what next? with so many reported problems, seems HP Customer Support only wants more money from you/me before they will even help once out of warranty.
11-21-2016 08:36 PM
Did you try the realign option in tools? Mine print a test page with the new cartridge, but then failed to print repeatedly. I Thought I had re-aligned already. A cI cleaned cartridges and did another re-align and it is printing, not dark but I have fast print as default so that may be why.
08-10-2018 10:32 AM
I found the solution. Previously, after other simiar failures over the years, I swore I would never buy another HP printer because of the worst in the industry non-tech support. My son bought this 3522 for college and left it with us. Now that it has died with no support, I bought another brand.
I'm not here to advertise other competitors brand names, just go somewhere else, HP doesn't cut it and never has.
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