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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Keep on getting paper jam saying remove print carriage to re...
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12-07-2016 08:30 AM
Says to remove paper jam in print cartdrige, however there is none and after restarting over and over again the error still remains. HELP. Can't do anything with it
Solved! Go to Solution.
12-07-2016 09:58 AM
The troubleshooting steps in the document here may help resolve the carriage jam message for your Officejet 8500a. Go through all the steps in order.
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