• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-17-2014 10:20 PM

HP Recommended

What is the "Maximum Paper Weight" allowe for a HP Officejet Pro 8600 Premium Model #CN577A"?

 

New printer to us and I can't find the maximum paper weight in the instructions, specs - both in the manual or on-line, or other sources.

 

I spent over 45-minutes waiting for tech support on-line chat (estimated time was listed as 7-minutes when I first connected) and gave up.

 

In our old printer (HP Business Inkjet 1200n) we could use up to 100 lb Bond (8.5x11 office paper).

 

Thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2014 11:52 PM

HP Recommended

Hi,

 

From page #166 of the manual:

 

              p166.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-17-2014 11:52 PM

HP Recommended

Hi,

 

From page #166 of the manual:

 

              p166.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-18-2014 09:08 AM

HP Recommended
The manual (guide) in the box only goes up to page page 104. Perhaps there is a digital manual on the DVD. I'll look.

Thanks!
Was this reply helpful? Yes No

‎07-24-2017 12:56 PM

HP Recommended

Its on page 166 of the current online manual.

And in case the manual gets changed in the future its in the appendix under "Paper size and weights" 

Capture.PNG

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.