-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer has defaults
Create an account on the HP Community to personalize your profile and ask a question
05-01-2024 11:40 AM
Hi @isilay,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're encountering an error message with your HP printer. The message "The printhead appears to be missing, not detected, or incorrectly installed. Error code: 0xc19a0003" indicates a problem with the printhead or its connection.
Here are a few steps you can try to troubleshoot the issue.
- Restart the Printer: Sometimes, a simple restart can resolve temporary glitches. Turn off the printer, unplug it from the power source, wait for a couple of minutes, and then plug it back in and turn it on.
- Check Printhead Connections: Ensure that the printhead is properly installed and seated in its place. Open the printer cover and gently remove and reseat the printhead. Make sure there are no obstructions or foreign objects blocking its movement.
- Clean Printhead Contacts: Dust or debris on the printhead contacts can interfere with the connection. Use a lint-free cloth lightly dampened with water to gently wipe the contacts on the printhead and in the printer.
- Update Firmware and Drivers: Check if there are any firmware updates available for your printer model on the HP website. Also, ensure that you have the latest drivers installed on your computer.
- Reset Printer: Perform a reset on your printer to restore it to its default settings. The steps for resetting may vary depending on your printer model, so refer to the user manual for instructions.
By following these steps, you should be able to diagnose and resolve the issue with your HP printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support