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‎04-25-2024 04:15 AM

HP Recommended

I bought a new printer and I was offered a 3 month 700 copies trial. All look great, until you need to receive enough ink to achieve that amount of copies. Had to be contacting support weekly, fight with them as they did not want to send extra ink, and sometimes re start conversation cos they were hunging up on me.

Honestly as soon as the trial finish I will move to Canon

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1 REPLY 1

‎04-25-2024 02:38 PM

HP Recommended

Hi @Alberto4151,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing an issue with ink cartridge delivery.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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