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‎12-14-2021 01:59 PM

HP Recommended
Product: Officejet Pro 6830
Operating System: Microsoft Windows 11

I inherited an Officejet Pro 6830 All in One that is no longer under warranty. It was sitting in storage for a long time and is now getting an error message.Oxc19a0003. I tried cleaning with isopropyl alcohol but that did not work.

I am trying to figure out what type of tool is needed so I may remove and replace the printhead. I know how, I just can't figure out how to remove the top of the machine. A tiny headed screwdriver? What size? AND once I replace the printhead where do I get new starter ink? I can't find the starter cartridges for sale anywhere. Thanks for any help

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2021 03:42 PM

HP Recommended

Most HP inkjets will be held together with Torx screw of various sizes. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎12-14-2021 03:42 PM

HP Recommended

Most HP inkjets will be held together with Torx screw of various sizes. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
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