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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I have a HP PageWide Pro 477dw and on the print menu there is no Black&White option to print. I am able to print documents black and white if
1. I click Show Details
2. Under Paper Type/Quality, click Color Options, and then select Grayscale.
But my issue is, I don't see the Black&White option right away.
Here is a screenshot of what it looks like:
Here is a screenshot of what it should look like:
Remember, I've found these pictures on this forum. My printer is HP PageWide Pro 477dw but I have the exact same issue as shown in these pictures. I've found several thread on this forum with people having the same issues. I want to clarify that I can indeed print my documents black and white but not with this check box shown in the second picture. On another Mac, this Black&White option appears but not on my MacBook.
I have already reset my Mac printing system and re-added the printer after restarting the system. I've already read through several threads here such as these:
But none of these threads have a solution to my problem. The only solution I've found is the workaround to print black and white I described in the beginning of this post.
I'd appreciate any further help. Thanks in advance!
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