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HP Recommended
OfficeJet 8620
Mac OS X 10.11 El Capitan

The print black and white option dissappear from the print wizard. I was abl to print B&W but don't know when it start that this option is no loonger i the print option dialog box. But another Mac is ok.

 

 

Image 1 : from my Mac

Screen Shot 2016-04-17 at 9.20.24 AM.png

 

 

Image 2 : From another Mac

Screen Shot 2016-04-17 at 9.20.24 AM.png

 

 

I must have done something wrong that cause this. Kindly advise the necessary so that I can print B&W.

2 REPLIES 2
HP Recommended

Hi,
Follow the steps below in order to print using Black Ink only:

1. From the application used to print, click the File menu and select Print.
The Print window appears.
NOTE: The Print window might be minimized: Click the Show Details button to see all available settings.

2. To access the color options, click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

3. Select Paper Type/Quality from the drop-down menu.

4. Click the triangle next to Color Options to expend the settings.

5. Set the Color field as Grayscale.

6. Set the Grayscale Mode as Black Ink Cartridge Only.

You may save the settings for future use by clicking Presets > Save Current Settings as Preset...



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HP Recommended

Thanks for the suggestion. But this is not what I expect. The original print dialog is as shown in my image 2. It has the B&W check box for me to tick if I decide to print B&W (because it is a draft for example).  I do not have to switch the preset setting etc.

 

Can my dialog box revert back to the one in image 2?

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