plantronics voyager focus 2 not connecting to computer

[allisonbloom]

HELP!  My plantronics voyager focus 2 (with a doggle) is not functioning.  The doggle is plugged in and visible by the computer but the sound is not connecting to the headset.

[Meghana_10]

Hello allisonbloom, welcome to the HP Poly community.

Could you please follow the steps provided below and let me know if it helps?
Configure USB adapter for streaming media:
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media, configure your Bluetooth USB adapter. 

Windows 
1 To configure your Bluetooth USB adapter for streaming media in your PC, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the Default Device and click OK. 
2 To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter. 
Mac 
1 To configure your Bluetooth USB adapter for streaming media on your Mac, go to System Preferences > Sound. On both the Input and Output tabs, select Poly BT700

Regards,
Meghana