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‎07-09-2016 12:41 PM

HP Recommended
Product: Envy 5660 all in one
Operating System: Microsoft Windows 10 (64-bit)

No error messages or installations.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2016 03:14 PM

HP Recommended

I had started wireless setup using iPad and device setup wizard first. Setup seemed to proceed normally but then computer monitor went black. Unable to access computer in any way. Finally unplugged computer, rebooted and began wireless setup again using the PC setup wizard first. PC setup completed without incident and I was able to operate printer from both iPad and computer. Still some functions not fully understood but perhaps enlightenment will come. Thank you for your interest in my problem; keep up the good work.

View solution in original post

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2 REPLIES 2

‎07-11-2016 09:51 AM

HP Recommended

Hey @Dunraven35,


Welcome to the HP Support Forums!

 

I understand that you are having some issues with your Envy 5660 e-All-in-One Printer. I can help you with that, however I need some clarification first. Please let me know what issue you are having in more detail. Once I know more I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-11-2016 03:14 PM

HP Recommended

I had started wireless setup using iPad and device setup wizard first. Setup seemed to proceed normally but then computer monitor went black. Unable to access computer in any way. Finally unplugged computer, rebooted and began wireless setup again using the PC setup wizard first. PC setup completed without incident and I was able to operate printer from both iPad and computer. Still some functions not fully understood but perhaps enlightenment will come. Thank you for your interest in my problem; keep up the good work.

Was this reply helpful? Yes No
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