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ARH47
Posts: 10
Member Since: ‎01-15-2014
Message 1 of 10 (5,052 Views)
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HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd0213

HP Officejet Pro X476dw purchased June 2013.  windows xp operating system.

Printer Not working.  When given a print "order", via computer or copy button on printer, Gives me error message:  Printer failure.  There is a problem with the printer or ink system.  Error code 0xc6fd0213.

Sometimes spits out a blank piece of paper.  

 

Honor Student
sam2163
Posts: 2
Member Since: ‎01-18-2014
Message 2 of 10 (5,023 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

Have the same printer.  Won't print, code is 0xc6fd0003, similar to yours.  Called customer suppourt, supposed to be 24/7.  Talked to 3 different peiople and then sent to the right unit which said they were closed on weekends.

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DocFlinch
Posts: 1
Member Since: ‎01-19-2014
Message 3 of 10 (5,010 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

has anyone found a   fix for error code: 0cx6fd0213  ??? been on website for an hour and a  half with no  success!!!

Tutor
ARH47
Posts: 10
Member Since: ‎01-15-2014
Message 4 of 10 (4,983 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

The fix for me (original poster) was to wait a week until it magically started working again today.  So I advise to learn magic.

Tutor
ARH47
Posts: 10
Member Since: ‎01-15-2014
Message 5 of 10 (4,959 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

Now it doesn't work again today.   Arggggg!

Teacher
Bryan_P
Posts: 102
Member Since: ‎11-21-2013
Message 6 of 10 (4,932 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

[ Edited ]

Hi ARH47, sam2163 and DocFlinch,

 

I would like to suggest you to contact HP for this printer or ink system error to service the product.

 

If you need help determining your product’s warranty status, you may check your warranty information via this link.

 

Hope this help.

*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
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Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 7 of 10 (4,922 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

Hi folks, as @Bryan_P has stated - please contact HP Phone Support about this error message. Phone no.s are listed below....

 

 

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

 

 

Can you please post back to let us know how you get on?

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Tutor
ARH47
Posts: 10
Member Since: ‎01-15-2014
Message 8 of 10 (4,605 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

We did get thru to HP on the phone and they sent us a new replacement printer.

Regents Professor
Ciara_B
Posts: 6,269
Member Since: ‎11-27-2009
Message 9 of 10 (3,103 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

@ARH47 

 

Glad to hear you got a replacement

:smileyhappy:

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Intern
GarenT
Posts: 24
Member Since: ‎01-30-2012
Message 10 of 10 (1,674 Views)

Re: HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd021

If you are having this issue, please contact HP Customer Care at 1-800-334-5144 and they will be able to help. 

HP Product Expert for the Officejet Pro X Series.
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