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SyedMisbahuddin
New member
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Message 1 of 2
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HP CP5225 printing documents message but no print out

HP Recommended
Microsoft Windows 10 (64-bit)

Since morning our HP CP5225 displays *printing documents* but doesn't print. You keep on canceling the print job, it will keep on showing the same message, *printing documents*. We need to restart the printer to get our job done. And again all by itlsef, the message popsup on the printer *printing documents*. You cancel the job, the printer will cancel it and the cycle repeats.

1 REPLY 1
Valsimot
Level 13
Level 13
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Message 2 of 2
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HP Recommended

Reinstall printer driver, use drivers from hp.com

 

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