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Ammar-2018
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HP Probook 450 G3 with SANDISK SSD SDSSDA-480G - Not Compatible

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HP Probook 450 G3
Microsoft Windows 7 (64-bit)

Hello Support Engineers,

 

I have HP Probook 450 G3 Laptop i installed a new SANDISK SSD SDSSDA-480G Drive, while trying to install either windows 7 or windows 10, it is unable to install. 

 

Windows setup is saying "Windows cannot be installed to this disk. This computer hardware may not support booting to this disk. Ensure that the disk controller is enabled in the computer's BIOS menu"

 

It seems the problem with HP BIOS, because i can use SANDISK SSD SDSSDA-480G Drive with another PC/Laptop & able to install either Windows 7 or Windows 10.

 

Dear HP please advice what to do, this SANDISK SSD is not showing in legency but only UEFI mode.

 

Your urgent response is highly appreciated in this regard,.

 

 

Regards,

 

Ammar

 

3 REPLIES 3
David_J_W
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Message 2 of 4
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The Service and Maintenance Guide for your system lists two M.2 SATA SSDs and notes that the SSD must be set as the primary boot device if installed. Is there some sort of boot order setting in the BIOS configuration screens?

 

It is probably better to go legacy free if possible; if your notebook supports UEFI, I would install Windows 10 in UEFI mode.

 

 

If this is a BIOS incompatibility with the Sandisk SSD, it is perhaps unlikely HP will address it especially on an older model like your ProBook (I know old is a relative thing - sixth generation Core processors are still very usable and I'm writing this reply on a system with one, but it's nevertheless not a current model). HP only support the use of HP parts listed for the model in question.

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Ammar-2018
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SSD is already set to the primary boot device,

Boot order settings found ok.

 

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David_J_W
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If there is any sort of SATA mode setting, experiment with each of the options.

 

If you can't find any other way, what happens if you reset the BIOS settings to their factory defaults?

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