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AsaadFawzy
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Message 1 of 2
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driver for Unknown driver on elite book 2570p

HP Recommended
Elite book 2570p
Microsoft Windows 7 (64-bit)

i have an issue with unkonw device driver and find the replay in this link but it is not working 

 

unknown device:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-2570p-notebook-pc/5259393/sw...

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

You probably need this driver...

 

HP 3D DriveGuard Software

 

https://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

 

If that is not the driver you need, please post the hardware ID for the unknown device so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

Windows names several devices as unknown when a driver needs to be installed.

 

 

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