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Malynn
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Black in not printing

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Hello,

I have a HP Deskjet F2400.  I replaced both the color and black in cartridges. When I attempted to align the black will not print.  I have run test pages and the black looks light blue/grey.   I need to print and make copies of several important documents.  The cartridges are BRAND NEW!  What can I do?

Thank you.

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sabretooth04
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Malynn
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Hello again,  no I had already tried these things before I sent this message.  But thank you anyway. :catsad:

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sabretooth04
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Oh, you didn't mention that in your first post.

 

Try these Youtube videos here.

 

https://www.youtube.com/results?search_query=Deskjet+F2400+printhead

 

Search for more if needed.  If no joy, your printer needs service.

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