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mariaharkless
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Message 1 of 2
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My Pavilion 23 will not let me factory reset

HP Recommended
Pavilion 23
Microsoft Windows 10 (64-bit)

My Pavilion 23 will not me reset to factory reset it starts to then shuts off  and then i start it back up. Then it says restoring windows 10

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WAWood
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Message 2 of 2
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HP Recommended

@mariaharkless

 

Hello;

Allow me to welcome you to the HP forums!

 

HP makes a bunch of different Pavilion 23 models, some coming with Win8 preinstalled, others with Win10.

 

For detailed help, we need you to provide the specific model number of your Pavilion 23.


We can proceed when you provide the information.

Thanks

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