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Grode
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Internet connection intermittent

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HP Pavillion p6-2100
Microsoft Windows 10 (32-bit)

Connected to router via WI-FI, which is strong and consistent. Computer believes it is connected to internet, but unable load pages or reach sites. At works fine, usually when first turned on. Then unable to load pages. Windows troubleshooter suggests resetting router and modem. Sometimes this works, but less so as problem continues. Frequent response to latest troubleshooting efforts yields following results; Wireless Network Connection adapter is disabled, and; Problem with wireless adapter or access point. Other devices on same router work fine (like the tablet I'm.using now). How do I "enable" the Wireless Network Connection adapter?

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Mister_Do
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Hi Grode,

 

It sounds like your PC's wireless network card is having issues. It could be you need to update/re-install the driver.

 

Have you tried connecting your PC to another network? If not, you should try it. If your PC works on another network, then it may be more of an issue with your router/modem and the bandwidth available for your PC.

 

Also, have you tried connecting with the wired Ethernet cable? This too could help you determine if it's the wifi adapter that isn't working.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Grode
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Recently replaced wireless card and the driver provided with it. Same problem. Tried the old card yesterday, worked fine for about 10 minutes, problem returned. Is Wireless Network Connection adapter part of WI-FI card?

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slhsieh2
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it might the problem of the wireless enviorment

try below

1. change the wireless channel to avoid use the same channel with other different SSID

2. adjust AP wireless power to max

3. move client near to the AP

4. some AP with roaming function, which will automatic disconnect when the connection is below setting signal strength, if you AP have this function, try to disable the setting in AP

 

hope this can help! 

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Mister_Do
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The fact it's connecting shows the wireless hardware is working. It is possible that it could have an issue with dropping connection, but it's hard to say if that is due to the wifi adapter/card or if it's the wireless network environment. 

 

Do you have the ability to take your PC to another wireless network to test connection and see if it keeps signal longer than 10 minutes? 

 

If you have a lot of other devices connected to your network, it could be that your bandwidth is fluctuating and causing the adapter on your PC to drop signal. You might want to try reducing the number of devices using the network. Also, if you notice the signal works better when you are closer to the router/modem, then it could be related to the signal strength or possible interference.

 

You may want to call you Internet provider and see if they can assisst you with changing the network channel on your modem. This has helped improved issues like this for me in the past. Sometimes when too many devices are competing for the same signal/channel, they will kick each other off the network.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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