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helle185 Honor Student
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HP Total Care Advisor Battery Check Error Code

I want/need to use battery check on HP Total Care advisor and when I try to run it, it is giving me this error code: 8006:Failed to resolve path provided.:Filename: "C"/Program Files/Hewlett-Packard/HP Battery Check/HPBC.exe"  I completely restored my HP G60-247CL Laptop to factory settings a few weeks ago- but I was getting this error before then as well.  I downloaded HP Support assistant- but that battery check doesn't seem to run/check the battery the same as advisor.

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Provost
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HP Total Care Advisor Battery Check Error Code

helle185,

 

This is the desktop forum so you should post your issue on the laptop forum.  There are many good laptop problem solvers on the laptop forum.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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Dean
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HP Total Care Advisor Battery Check Error Code

Download and install the HP Advisor software.

 

Choose your OS from the drop down box at the top, then look under "Software Solutions"

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3866...

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