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Honor Student
Posts: 3
Member Since: ‎04-22-2012
Message 1 of 7 (3,085 Views)
Accepted Solution

Internet explorer keeps shutting down

 

At any given time my internet explorer keeps closing down. Anyone able to elaborate why this keeps happening please.

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Accepted Solution

Re: Internet explorer keeps shutting down

Hi,

 

You could try resetting Internet Explorer as follows - be aware that this will remove Bookmarks and Saved Passwords etc.

 

Open windows Control Panel, open Internet Options, click the Advanced tab and then click the Reset button.  Click 'Yes' or 'Ok' to any further prompts required to complete the process.

 

Regards,

 

DP-K

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Provost
Posts: 46,183
Member Since: ‎09-24-2010
Message 2 of 7 (3,083 Views)

Re: Internet explorer keeps shutting down

Hi,

 

You could try resetting Internet Explorer as follows - be aware that this will remove Bookmarks and Saved Passwords etc.

 

Open windows Control Panel, open Internet Options, click the Advanced tab and then click the Reset button.  Click 'Yes' or 'Ok' to any further prompts required to complete the process.

 

Regards,

 

DP-K

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Windows Insider MVP

Honor Student
Posts: 3
Member Since: ‎04-22-2012
Message 3 of 7 (3,054 Views)

Re: Internet explorer keeps shutting down

Looks like this has solved my problem.  Thank you

Provost
Posts: 46,183
Member Since: ‎09-24-2010
Message 4 of 7 (3,052 Views)

Re: Internet explorer keeps shutting down

Hi,

 

Good to hear it's working correctly Smiley Happy

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Honor Student
Posts: 3
Member Since: ‎05-14-2012
Message 5 of 7 (2,955 Views)

Re: Internet explorer keeps shutting down

this may solve my problem pweb
Student
Posts: 1
Member Since: ‎09-11-2013
Message 6 of 7 (1,760 Views)

Re: Internet explorer keeps shutting down

Sounds great but I will need to copy my book marks,How do I do this ?... tombeau, age 83

Honor Student
Posts: 2
Member Since: ‎01-15-2014
Message 7 of 7 (1,515 Views)

Re: Internet explorer keeps shutting down

But WHY does IE keep shutting down?  How does "resetting" IE "fix" it?  Happens to all 3 of our computers - 2 desktops and 1 laptop.  HopeMM

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