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Top Student
Posts: 5
Member Since: ‎05-06-2009
Message 1 of 2 (259 Views)

Just a wee bit upset

Ordered replacement power supply for my e9180t as the fan was going out on the old one.

New one is missing P3, P5, P6 and P10, the original type drive power connectors. My video card requires these. They were on the original.

 

This is a 460 watt supply, cost me $115 to get it. Nice service, came in next day. Now my computer is TU. I live on that computer, it runs my business...so here I am, Friday evening with a 100% HP replacement part that isn't right. I might as well taken my chances buying an unknown.

 

I'd swap the fan but the new is a different design and does not have the same style fan.

 

I've worked in electronics over 30 years,  never had a computer manufacturer send the incorrect replacement before.

 

Anyone have any good suggestions? I just need the +5 and +12....I don't want to hack up the new cable but, I can't afford to be without computer all weekend.

 

To say I am just a little unhappy would be putting it very mild.

 

0 Kudos
Provost
Posts: 26,877
Member Since: ‎07-17-2009
Message 2 of 2 (247 Views)

Re: Just a wee bit upset

[ Edited ]

Hi,

 

If the new PSU is not correct then return it.  Go with a Corsair CX500 or CX600.

 

 

HP how to tips are here.

 

 

 

 

 

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
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