Note on archived topics.
11-30-2016 11:40 PM
HP updates icon alert pop up, I opened the alert and selected all to updates. While updating, the computer suddenly frozen and shut down. When I try to press the power button, nothing happened.
Can someone please help to solve this problem.
12-01-2016 12:37 AM
Use the troubleshooting tutor at the following document.
HP PCs - Computer Does Not Start (Windows 10, 8)
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.
12-01-2016 05:37 PM
I opened the link and followed the instructions and watched the videos, still doesn't work. I disconnected all power cable connectors from the connectors on the motherboard and reconnected. LED is on solid.
What will be my next step to fix this problem?