Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎08-09-2010
Message 1 of 3 (5,772 Views)

locked out of laptop, need to bypass windows password

We bought a HP pavillion from a person on Craigslist but later found out they have a windows password and now we are unable to contact them. If you have any idea how we are able to bypass please let us know. Thank you
0 Kudos
Posts: 26,701
Member Since: ‎07-17-2009
Message 2 of 3 (5,761 Views)

Re: locked out of laptop, need to bypass windows password

[ Edited ]

The best thing to do is to use the HP Recovery Disks and bring the laptop back to a day one factory condition. This is a good idea for many reasons.  If you don't have the HP Recovery Disks then order a set from HP (~$20). HP Recovery Disks.  The sticker on the laptop should give you all the information that you will need to give HP. If the sticker was removed, then boot into the bios (setup) and look for the model, build and serial number etc..


HP's support number is 800-474-6836 or 800-HPINVENT or online here.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Posts: 22
Member Since: ‎10-08-2010
Message 3 of 3 (4,749 Views)

Re: locked out of laptop, need to bypass windows password

Using HP recovery Disk is the best way, i think.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation