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Lennon1
New member
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Message 1 of 2
493
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HP Recommended

Omen PC occasional crash

HP Omen 870-099na
Microsoft Windows 10 (64-bit)

My omen computer occasionaly crashes, the scream of my PC turnes green (my windows colour) and i can not do anyhthing (my mouse poiner is not even on screen) sometimes my computer can recover from it without me restarting my computer and can conntinue with what i was doing but most of the time i have to force restart my computer by holding down the power button on the system. please help becuase this is very anoying and my computer is fairly new and it is concerning me greatly, thank you.

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krzemien
Level 7
683 665 28 151
Message 2 of 2
468
Flag Post
HP Recommended

Omen PC occasional crash

Assuming your PC is still under waranty don't waste your time chasing something you may not be able to resolve yourself - but liaise with HP Support directly and troubleshoot it with them.

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