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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Envy 7855 Monochrome Printing

HP Recommended
HP ENVY Photo 7800 All-in-One Printer series
Microsoft Windows 10 (64-bit)

Installed a Photo 7855 USB connected to Windows 10.  Can't find an option for gray-scale or black ink only printing.  Please help.

 

Installed the full software HP ENVY Photo 7800 series and now I see the "Print in grayscale" option.  Problem resolved.

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@asgraves

 

Thanks for taking an interest in the HP Support Forums After reading your post I see that you fixed unable to select gray-scale issue by updating the printer full feature driver. I will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂

 

Good to that issue is resolved.

Feel free to contact us in feature if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
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