So the support SSD card should be either M.2 or M.3 that fits the motherboard slots.
Please check with a local Best Buy or staples technician before the upgrade so that the correct SSD that is compatible with this configuration is installed.
Please note thatHP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.🙂Please reach out for any issues and I'll be there to assist you. 🙂
To simply say thanks, please click the "Thumbs Up" button to give me a Kudosto appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂
Take care now and have a splendid week ahead. 🙂
DavidSMP I am an HP Employee
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