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Posts: 1
Member Since: ‎03-12-2017
Message 1 of 2 (88 Views)

Spectra x360 (2017)

Product Name: Spectra x360 15.6
Operating System: Microsoft Windows 10 (64-bit)

I have just purchased the new spectra x360 and everytime I take out a connected cable whether it be charger or hdmi cable the laptop shuts down and reboots. Is this normal

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Posts: 44,297
Member Since: ‎01-07-2009
Message 2 of 2 (80 Views)

Re: Spectra x360 (2017)

No, that is not normal.  It is likely to be a systemboard issue.


Contact HP directly for warranty service.

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