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Student
Posts: 1
Member Since: ‎05-09-2016
Message 1 of 2 (93 Views)

BIOS Password Forgot

Product Name: elitebook 8440p
Operating System: Microsoft Windows 10 (64-bit)

Hi I BIOS Password Forgot your notebook notebook model is elitebook8440p What should I do

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Posts: 48,173
Member Since: ‎09-24-2010
Message 2 of 2 (90 Views)

Re: BIOS Password Forgot

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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