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Posts: 1
Member Since: ‎11-14-2016
Message 1 of 4 (4,047 Views)

HP ENVY X360 compatibility with Active Pen/Stylus

Product Name: ENVY x360
Operating System: Microsoft Windows 10 (32-bit)

I have the ENVY x360 model m6-aq103dx. I bought it because I was told it is compatible with the HP active PEN. I bought the pen and tried it, it didn't work. I called HP for the TENTH time to ask about the compatibility and set up. I was told the active STYLUS would work, so I bought the stylus. It doesn't work either.


The packages list which computers the pen and stylus are compatible with; none of which list the ENVY x360. I would understand if the HP "techs" had told me that my computer is not compatible but instead they say "it may be if it has the right digitizers/driver/capability/etc."


So do I need a different computer or is there a way to make this one communicate with either of the writing tools I have bought??

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HP Support Agent
Posts: 8,105
Member Since: ‎10-12-2016
Message 2 of 4 (4,001 Views)

Re: HP ENVY X360 compatibility with Active Pen/Stylus

Welcome to HP Forums @EMBR


Thanks for the post, I understand you are facing difficulting in setting up the stylus with your computer. I might be able to assist. 


Recommend you to try the troubleshooting steps suggested in this article http://hp.care/2d1X6dL

Also, please let me know the stylus details for me to be able to assist you better. 


Let me know if this helped.


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Posts: 74
Member Since: ‎01-14-2014
Message 3 of 4 (3,990 Views)

Re: HP ENVY X360 compatibility with Active Pen/Stylus



This model can only support passive pen, not active stylus pen.




I'm an HP employee; I work for HP

ET1111. I work for HP; I'm here to help
Top Student
Posts: 5
Member Since: ‎03-15-2017
Message 4 of 4 (2,939 Views)

Re: HP ENVY X360 compatibility with Active Pen/Stylus

I am looking for more insight into this issue. I have the HP ENVY x360 m6-aq103dx and am looking for some kind of pen or stylus to use to create pressure sensitive drawings in adobe illustrator. 

Is this even a possiblity, and if so, what is the product I need? I currently have an HP Active Pen Product number 761392-001 and I have had no luck making it work with the device. 

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