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Honor Student
Posts: 2
Member Since: ‎06-13-2016
Message 1 of 2 (89 Views)

i do not seem to have a bluetooth driver on my laptop

Product Name: HP 15 TS Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I enter my bluetooth settings and the entire bluetooth section is not present, I also enter the drivers and there is no bluetooth driver either. I do not know what driver i need or how to set it up after i have downloaded it.

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Member Since: ‎07-16-2011
Message 2 of 2 (76 Views)

Re: i do not seem to have a bluetooth driver on my laptop

[ Edited ]

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.

 

hp label.png

 

If you have any further questions, please don't hesitate to ask.

 

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Frank

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