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HP Recommended

Battery error

Pavilion x360
Microsoft Windows 10 (64-bit)

Hi, I am having problems with my battery. Everytime I turn on my laptop

it tells me that there is an error and That my internal battery may need to be replaced. 

But I am not sure which battery is the internal battery that I need to buy.

My laptop is an hp Pavilion x360. 

I would appreciate if anybody could help me to figure which battery I should buy.

 

Thank you in advance. 

 

Gracie 

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HP Recommended

Battery error

Hi

 

Please find the link given below will help you.

 

http://support.hp.com/us-en/document/c01443470

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Battery error

I believe that is a failure of the main battery for the computer.

If your machine is in warranty you should contact HP Tech Support to verify that and to arrange for repair of your PC.

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