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lmorrison101
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HP Recommended

HP EliteBook Battery Runs Out Very Quickly

HP EliteBook 840 G1
Microsoft Windows 10 (64-bit)

Hi,

 

I have a 2 year old Elitebook 840 G1 that works great! I've updated to Windows 10 last september, and I'm happy with the significant performance and application improvements. The only problem i'm having is battery life. The original battery that came with the unit lasted only from Feburary 2014 to March 2015 before needing a charge every 2 hours, and i'm facing the same problem with my new genuine HP battery. I'm down to 3 hours between a charge on power saver mode. I only use my laptop for browsing the web at intervals and typing word documents. 

 

I know this isn't an issue relating to Windows because the computer came with Windows 7 Pro installed, and the first battery died while I was using that. There have only been 63 full charging cycles so far, and I don't want to buy another battery. Please help!

 

What i've tried:

- Setting BIOS settings to "Default"

- Run all component tests in BIOS (all passed)

- unplugging everything and cleaning the contacts between the battery and the laptop

- Checked the physical battery condition (like new)

 

Both battery models are "CM03XL"

Thanks! - Luke

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New member Freddy_G
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Message 2 of 2
584
Flag Post
HP Recommended

HP EliteBook Battery Runs Out Very Quickly

Hi Luke

 

Try updating the bios to at least F.33 if not already there.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405097&swItemId=ob_160587_1&swEnvOid=419...

 

The battery is adressed in F.33

 

You may also want to download HP suport Assistant and run the battery check that is in it.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405097&swItemId=ob_156729_1&swEnvOid=419...

 

The battery you referenced is a long life battery and carries a 3 year warranty.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 


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Regards,
Freddy
Although I am an HP employee, I am speaking for myself and not for HP

I work for HP
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