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RealSense camera not working

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hp envy m7-u009dx
Microsoft Windows 10 (64-bit)

My envy laptop is 2 days old. The intel realsense 3D camera worked fine the first day, but when I started the computer up on the second day, the camera no longer works. Device manager says it's fine. Troubleshooting says it's fine. I've tried restarting the computer, uninstalling and reinstalling everything, updating device drivers, nothing is working. Microsoft troubleshooting online forum only tells me to update the drivers, which I've already done with no result. This computer was horrendously expensive and I'm obviously very upset that it stops working after ONE DAY.

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Hi,

 

Based on all the steps you have tried , looks like a hardware problem , you may have to call HP for its repair 

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