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05-31-2010 06:30 PM
I have been using my TM2 tablet for school. As such it has been in and out of my backpack multiple times per day, and in the constant pulling out/putting in my backpack the rubber feet have fallen off and become lost.
I have been looking through http://hppartsurfer.com for the replacement parts but have been assured by the support staff that the only way to purchase these feet is in the part # 592963-001 which is the whole bottom plastic piece for $110.
It wouldn't be a problem for me if the missing feet were not angled, and now that they are missing my laptop constantly rocks back and forth when I touch the screen.
Does anyone know of another way to buy these, or have you possibly had the same predicament?
Any help would be appreciated.
06-01-2010 12:21 PM
I found a Rubber parts kit you can buy
592966-001 SPS-KIT RUBBER LCD/BE
it is still $52.25 so I know you were looking for something cheaper but that's as cheap a kit I can find that has what you want.
Knowledge is power...Power to the people
06-11-2010 09:50 AM
Hi there, I have read your post and I feel as though this below could help you a alot and the prices are really cheap!!
They are: £2.92 which in american US dollar is around $4.24 also you can follow this link to the ebay page: http://cgi.ebay.co.uk/Qty-24-19x4-new-Self-Adhesive-Non-Slip-Laptop-Feet-S1Q-/170492217299? cmd=Vie...
New Supplier of Specialist Polyurethane Rubber Feet
A new UK supplier has launched a range of self adhesive and non adhesive anti slip and anti vibration pads.
Eazi-Stops are a privately owned company with over twenty years of experience in custom moulding, die cutting and pressure sensitive adhesive technology. They use the latest design technology to produce bumper feet, bumper stops and bumper strips.
Polyurethane has a very low co-efficient of friction, exhibits excellent anti slip properties and is both noise and vibration resistant. They manufacture and supply non slip pads, anti slip mats and non slip coasters in a variety of colours and thicknesses, both adhesive and non adhesive.
The company prides itself on:
* FAST SERVICE
* COMPETITIVE PRICES
05-24-2011 04:43 PM - edited 05-24-2011 04:44 PM
I have the same issue. One of my rubber feet is missing.
Clearly this is a design flaw and HP should address our complaints and send us the rubber feet free of charge. The complete rubber kit (592966-001) costs $60, no way I am going to pay that.
I will call HP customer care and see what they say.
05-24-2011 05:06 PM - edited 05-24-2011 05:08 PM
Just got off the phone with HP support. Although my laptop is in warranty they have to charge me fir the ubber feet.
So I wonder if HP strategy to profitability is as follows ;)
1. Design ok product with flaws such as rubber feet falling off and sell them with relatively low margins.
2. When an issue pops up, then HP makes up by charging outrageous prices (i.e. $60 for a piece of rubber)
Well, I have to say goodbye HP and welcome Apple. I used to be a big fan of HP (bought 3 laptops, 2 printers), but this is ridiculous! Never had a problem like this one with Apple products before.
BTW: this post goes on twitter, facebook, yelp, etc.!
09-12-2012 10:09 AM - edited 10-17-2014 01:44 AM
Rubber feet for HP Touchsmart 2 (TM2) are available here:
Worked for me, HP support did take too long for me and are not gonna help you when your warranty period is over. When you warranty is over you have to order a kit which is over 40$