Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Garfieldgh Student
Student
1 0 0
Message 1 of 2
85
Flag Post
HP Recommended

battery issue on my new hp envy bought just 5 days ago

hp envy m7 fhd i7
Microsoft Windows 10 (64-bit)

is rhere an issue with all d new hp envy m7 touch fhd i7 17inches laptops, battery after full charge indictaes 3 hours.. but he site kept saying less than 4-5 hours..

0 Kudos
1 REPLY 1
Regents Professor
Regents Professor
4162 560 1246
Message 2 of 2
67
Flag Post
HP Recommended

battery issue on my new hp envy bought just 5 days ago

1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]

2. Update the latest BIOS for your Notebook from HP Support Site

 

How to improve the life of a Battery:

1. Power Plan should be set correctly for extended battery life

2. Please keep the Screen Brightness at lower level

3. Please turn OFF Wi-Fi Connection when not in use

4. Please remove the CD/DVD's from the Optical Drive when not in use

 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

Testing and Calibrating the Battery (Windows 8)

http://support.hp.com/us-en/document/c03325217

Testing and Calibrating the Battery (Windows 7)

http://support.hp.com/us-en/document/c00821536

 

 

After performing all the steps if you are facing the same issue still,I strongly recommend you to Contact HP Technical Support over the Phone for further assistance  to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer as its 5days old

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation