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babadt
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webcam problem

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hp au003tx
Microsoft Windows 10 (64-bit)
I recently bought au003tx laptop.webcam of this laptop shows very bad picture quality like blurry.i have tried third party app for webcam.but still shows blurry pics and vedios.can i fix it or this is the original quality of this webcam.
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Tardis40
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Hi @babadt,

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
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Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Tardis40
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Hi @babadt,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the quality of the webcam picture. I will be glad to help you.

 

Please look at the following documents.

Webcam is not Working (Windows 10, 😎

Testing a Webcam Using YouCam (Windows 10, 8, 7)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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babadt
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I have already tried youcam for my webcam .bt it still shows bad quality of pics and vedios.it shows blurry pics.
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Tardis40
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HP Recommended

Hi @babadt,

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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babadt
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Thanks a lot for helping
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tribhuwan2006
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software can only be installed in authorized machine

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