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Posts: 1
Member Since: ‎11-27-2013
Message 1 of 2 (166 Views)

Cannot re-install C5580 drivers

Accepting HP updates has removed the print on CD feature on my C5580.  I tried removing ALL traces of HP on my computer and downloading from the C5580 driver page.  No joy, still cannot print to CD.


Copied all the drivers from another user, but Solution Center will not recognize printer without going thru setup, which will put me back at square one.


Is this printer just simply not supported anymore?

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Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 2 (143 Views)

Re: Cannot re-install C5580 drivers

Hello Trawler. I understand you are experiencing issues installing your printer. However, to assist you, I do require any exact error messages (screenshots are preferable) and the operating system of the computer. If you are unsure of the operating system please reference this website for further assistance:

Please respond as soon as possible so I can assist you.



I worked on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation