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02-25-2012 10:04 AM - edited 02-25-2012 10:06 AM
Brand New printer - when i try scanning/copying Displays error message Turn printer off and then on, If problem is not fixed, the scanner component is broken and can not copy or scan".Tried Turning off and On but scanner not working but able to print .
Windows -XP 32 bit
Any solution would be appreciated .