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09-18-2014 12:23 PM
I have an hp 6525 everytime we replace the black ink cartridge it won't print. I have looked at several trouble shooting methods and can't seem to get any results..am so frustrated!
09-19-2014 06:19 AM - last edited on 03-08-2017 01:55 PM by OscarFuentes
Hi @Cyndy72 and welcome to the HP Forums!
I'm sorry to hear your Photosmart 6525 has had trouble printing black, but I will certainly do my best to lend a helping hand
I will recommend that you start by following the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. If that doesn't appear to resolve the issue though, please let me know what country you reside in and whether the printer is in or out of warranty, thanks!
Hope to talk with you soon!
09-19-2014 09:49 AM
09-22-2014 09:11 AM
Thanks for the reply Cyndy72!
I'm sorry to hear that, but certainly can't say I blame you!
I would still like to see if I can help, I just need to know which country you're in and I will do my best to help get this resolved for you 🙂
09-22-2014 09:50 AM
Thanks for the information, much appreciated!
With that Cyndy72, I'm going to send you a private message on how to proceed from here. If you are not sure how to check your forum messages this post, has instructions 🙂
08-20-2015 01:46 PM
I'm having a problem that apparently others have shared. That is, I have replaced two new black cartriages. Print ignores black. If I change text to dark blue, it works fine. It is obviously simply not working with the black cartriage. Help