Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Officejet 8500 & Windows 7 - Printer setup fails to complete.
Replies (46)
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Top Student
Posts: 8
Member Since: ‎09-29-2011
Message 41 of 47 (2,697 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

I went to my printer's url.  Yes, it's on the network, fine, but no prompt to install drivers, so that didn't solve the issue.  Thanks though.  I'm all out of ideas myself.

Tutor
Posts: 16
Member Since: ‎08-11-2010
Message 42 of 47 (2,696 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

Did tthe same and thought it was going to work (drivers installed); but, alas, received 'Fatal Error' during the attempted re-installation.

Top Student
Posts: 8
Member Since: ‎09-29-2011
Message 43 of 47 (2,691 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

even if I wasn't completely tired of it, I don't know what else, besides reinstalling the OS, to try!!

Top Student
Posts: 8
Member Since: ‎09-29-2011
Message 44 of 47 (2,690 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

maybe it's time for a Mac

Tutor
Posts: 16
Member Since: ‎08-11-2010
Message 45 of 47 (2,687 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

If you don't want a computer, get a Mac. However, it's not a computer issue per se; it's HP incompetence.

Student
Posts: 1
Member Since: ‎02-09-2012
Message 46 of 47 (2,482 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

Worked for me!

Thanks
Highlighted
Student
Posts: 1
Member Since: ‎08-25-2013
Message 47 of 47 (1,417 Views)

Re: Officejet 8500 & Windows 7 - Printer setup fails to complete.

Thanks, deleting the driver and the server properties entry worked for me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation