Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎01-24-2011
Message 1 of 1 (2,496 Views)

Printing on compliment slip size paper (210x99mm)

I want to print some additional text on some compliments slips I have had printed.  I have created a Word (2007) document with the correct custom dimensions.  I have loaded a compliments slip into the input tray on my HP 6500A Plus but all I get is a 'Paper Mismatch' error whatever I try to change on the priter settings.  I have tried the 3 potential solutions listed on the support page of the HP web site but still get no joy.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation