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09-10-2013 09:18 AM
It sounds like you might have documents stuck in the print queue. Can you tell me what Operating System you are running? Here are the steps for Windows XP:
09-10-2013 09:56 AM
Hello, Try printing an internal page from the printers control panel. Press the OK key and select the configruation page. If this prints, tell me how the printer is connected to your PC (USB, network), and what is the PC operating system.
09-10-2013 12:29 PM
Hi .Please, clear all the pending jobs from the printer'smemory and try printing a configuration page from the printer.Please let me know the ip address which is getting reflected on configuration page