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prabaa
Level 8
Level 8
857 775 58 343
Message 1 of 3
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Solution,Fix for login issue with hp connected or eprintcenter

HP Recommended

Hi All,

 

I know some of you have a problem log in into new hpconnected.com. when you log in, it says "web page not found".

 

Here is the Work around.

 

1. Go to https://www.hpconnected.com from internet explorer

2. In internet explorer menu, clicks tools->compatibility view settings

 

Compatiblity.jpg

 

 

3. Add hpconnected.com and click close

4. Restart the Internet explorer

5. Now Reset your password from here https://toran.hpconnected.com/oauth/ui/resetpwdpage

6. you can use same password to reset.

 

now login to www.hpconnected.com with your new password.

 

it works for me... hope it will do same for you.

 

Happy Printing.

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

2 REPLIES 2
Zekedog
New member
1 1 0 0
Message 2 of 3
Flag Post
HP Recommended

Sorry the fix that is being suggested by going to https://toran.hpconnected.com....... Doesn't work!

0 Kudos
Ray1016
Level 1
7 4 0 0
Message 3 of 3
Flag Post
HP Recommended

I think the web address is in error.  Replace toran with forum and that should work.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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