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Student
Posts: 1
Member Since: ‎07-11-2011
Message 1 of 4 (1,918 Views)

hp deskjet F4180 new ink cartridge wont print black ink

i just replaced my ink cartridge from hp ink to a new hp ink, same brand and # as the original one. clear tap has been removed and the ink will only print from the new color cartridge not the new black cartridge. please help!

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Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 4 (1,893 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

[ Edited ]

Hi Sharon

Are you using Vista by any chance?

Black ink does not appear when printing in Windows Vista

 

Have you tried cleaning the cartridge?

http://support.hp.com/us-en/document/c00256370

 

Please let me know how you get on

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Student
Posts: 1
Member Since: ‎12-09-2013
Message 3 of 4 (1,269 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

its still flashing red

 

Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 4 of 4 (1,237 Views)

Re: hp deskjet F4180 new ink cartridge wont print black ink

Is the cartridge still within warranty?

Wty ends dates.jpg

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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