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Student
Posts: 1
Member Since: ‎12-02-2012
Message 1 of 2 (175 Views)

problem setting up 8600

Hi there!

I just purchased the 8600 and I'm getting held up (in the home stretch!) because the printer is not recognizing the fact that I just loaded the ink!  The set up animation on the printer screen keeps looping through the installation of ink cartridges, and does not advance beyond that - even though all are loaded!

Jennifer

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Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (162 Views)

problem setting up 8600

I would try completing a hard reset. To do this unplug printer with it powered on for about 30 seconds then plug it back up and start process again.

Let me know how it goes.
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